Faq´s

What kind of products do you sell?

We sell recreational cannabis derived products. There are edibles, topicals, and smokables products available. There are no restrictions or requirements on persons to possess legal cannabis. Consumers are not required to have a license or permit to possess hemp, but state law does prohibit the sale to persons under 21 years of age.

How old do I must be to buy?

You must be Over 21 years old. Your photo ID will be required.

Medical Marijuana Card is required?

MMC is NOT required. We sell lawful recreational cannabis products. You must be over 21 years old and you must validate your age with your photo ID.

Do you sell medical cannabis products?

We do not sell medical products, we sell recreational cannabis products. You must be a medical marijuana card holder to buy in Florida.

How can I pay?

You can pay your online order with all major United States issued credit and debit cards by Sezzle. It's a trusted nationwide payment processor that lets you split your purchase at 0% interest or fees. Data protected by ssl-encryption secure payment. Also you can pay by Zellepay.comDISCRETION NOTICE: This purchase will be shown as "Bravana LLC" on your bank statements.

Does the Billings Address matter?

Yes, it matters what billing address you enter, because this is the way we can verify that your payment method is being used legitimately. Your payment will be declined if the billing address doesn't match. We ask for billing addresses as a precaution against possible credit card theft.

Can I get same day delivery?

Yes, if your shipping address is in Miami area. All orders will include between $15 and $40.- delivery charge. You have to place your order before 7PM to get same day delivery. Orders placed after 7 PM will be scheduled to be delivered the next day. Delivery hours: Monday to Saturday from 11 AM to 8 PM. Your delivery time depends on the workflow of every day. We work hard to assure you that your order will be delivered the same as soon as possible.

Can I buy in store?

Yes, you can visit our store on 3777 NE 163 St, Miami, Florida. Sunday to Thursdays 10 AM to 8 PM and Friday and Saturday 10 AM to 10 PM. Photo ID will be required.

Do you offer Nationwide Free Shipping?

We offer free shipping in 48 contiguous states in the US on orders over $149.- All other orders under $149.- will include a $15.- shipping charge. Orders are shipped via FedEx 2 business day. Adult Signature Required.

Please also note that your shipping time estimate begins AFTER your order has shipped out of our warehouse. The given shipping timelines are estimates and do not account for holidays, inclement weather, backorders, or general postal service performance issues

When will my order shipped out?

We usually process and ship orders the same business day. All orders placed before 4 pm EST during hours of operation (Monday-Friday) will be shipped the same day. If your order is placed after 4 pm EST, your order will be shipped the following business day. THIS TIMEFRAME MAYBE CHANGE DURING BLACK FRIDAY, CYBER MONDAY AND CHRISTMAS. EXPECT SHIPPING DELAYS DURING THESE HOLIDAYS.

Are prices the same online or in store?

Prices may vary. If you want to get a deal or an extra discount when you buy more than one unit of the same products, place your order online please.

I ordered the wrong item; can I exchange it?

Please contact customer support immediately for assistance with this hi@theking420.com, as we will not be able to help after certain processes have taken place. If you are in the 7 days policy for exchanges with the item unopened and unused, you may send the item back to us. Once we receive the item back at our facility, we can either ship you the correct item. WE DO NOT ACCEPT RETURNS ON E-LIQUIDS, DISPOSABLES OR COILS DUE TO THE NATURE OF THESE PRODUCTS.

Can I cancel my order?

Once an order has processed we are unable to cancel it. If you need to cancel an order, please reach out to us at customer support immediately at hi@theking420.com . If your order has already shipped, shipping cost is NOT refundable and the customer must pay for shipping cost to return the order.

Could I make a return of my purchase?

Yes, We do have a 7 day money back guarantee if you are not satisfied with your purchase, simply return it within 7 natural days in new condition, and we will refund (shipping cost is NOT refundable, the customer must pay a 15% restock fee, and the shipping cost to return the order), replace or exchange it for you. To protect all our customers and ensure that every return or exchange is handled fairly, we may require a receipt or decline a return in these situations:

  • Item was not purchased directly from The King.
  • Item is missing a label or has been defaced.
  • No receipt and no valid identification in our stores.
  • The product is on sale or promotion.
  • Item is wet, dirty or contaminated, or until it has been cleaned.
  • Item has been lost, stolen, damaged, or misused.
  • On rare occasions, based on the nature of prior transactions.
  • Products have been opened or used.
  • Multiple returns of the same item.
  • The reason for the return is that the courier company changed the delivery date.
  • Personalized items may not be returned unless defective.
  • The customer must pay for the shipping cost.

CAN I ORDER THC ONLINE LEGALLY?

Yes, you can totally buy Delta-8, 9 THC or THCA, HHC online legally. In 2018, the US Congress passed the Farm Bill, which removed hemp plants from the Controlled Substances Act, therefore making hemp plant products federally legal as long as they have less than 0.3% Delta 9 THC.

PERSONAL DATA

TheKing420.com have to check that you are over 21 years old so you have to complete your birthdate when you create your account in our website. It's a law requirement. We do not share your personal data with third-parties.